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Continue ShoppingFAQ
Find answers to common questions about our products, services, and policies.
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, bank transfers].
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order & Returns
To initiate a return, simply contact our customer care team at support@nilish.com with your order details. Our team will guide you through the quick and easy return process.
Yes, we do offer exchanges. If you’d like a different product instead of a refund, please let our support team know while requesting your return. Exchanges are subject to product availability.
We want you to love every Nilish product. If, for any reason, you are not satisfied, you may return unopened and unused items within 24 hrs of delivery for a refund or replacement. Please ensure the product is in its original packaging.