Find answers to common questions about our products, services, and policies.
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.
You can use our search bar at the top of the page to search for specific products or browse through our categories. also just google Nilish Naturals you’ll find all our products across various platforms.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account. In Case we fail to call your amount will be refunded to payment method we received.
To initiate a return, simply contact our customer care team at support@nilish.com with your order details. Our team will guide you through the quick and easy return process.
Yes, we do offer exchanges. If you’d like a different product instead of a refund, please let our support team know while requesting your return. Exchanges are subject to product availability.
We want you to love every Nilish product. If, for any reason, you are not satisfied, you may return unopened and unused items within 24 hrs of delivery for a refund or replacement. Please ensure the product is in its original packaging.