Shipping Policy

Shipping Policy

1. Processing Time

• Orders are processed within 1-2 business days
• Processing may take longer during peak seasons or holidays
• Custom or made-to-order items may require additional processing time
• Orders placed on weekends/holidays are processed the next business day

2. Shipping Methods

We offer reliable shipping through trusted courier partners:

• Standard Delivery: 3-4 business days from dispatch
• Express options may be available in select areas
• Shipping costs are calculated at checkout based on location and weight

3. Shipping Areas

We currently ship to [List your shipping areas/countries]. Shipping to remote locations may incur additional charges or extended delivery times.

4. Shipping Costs

• Shipping fees are calculated based on destination and package weight
• Free shipping may be available for orders above 999
• Additional charges may apply for remote or difficult-to-reach areas

5. Order Tracking

• Tracking information will be provided via email once your order is dispatched
• You can track your package using the provided tracking number
• For tracking assistance, contact us via email or WhatsApp

6. Delivery

• Delivery is made to the address provided during checkout
• Someone must be available to receive the package
• If delivery fails, the courier will attempt redelivery or hold at a pickup location
• Unclaimed packages may be returned to us after the courier’s holding period

7. Shipping Issues

If you experience any shipping problems:

• Contact us immediately at info@nislishnaturals.com
• Provide your order ID for quick assistance
• We’ll work with our shipping partners to resolve issues promptly

8. International Shipping (if applicable)

• Customs duties and taxes are the buyer’s responsibility
• Delivery times may vary due to customs processing
• Some products may be restricted in certain countries